Steven Gibson No Comments

Federal Services Update: Authentications, Legalizations

Our federal services offering ​​supports clients seeking to file, search or retrieve documents with federal agencies, federal courts, embassies and other regulating bodies. 

With the U.S. Department of State, we authenticate documents that have been issued by either the federal government or a Secretary of State from any of the 50 states. These might include passports, agricultural documents, certified copies of documents filed at the Secretary of State level, as well as notarized documents such as power of attorney and certificates of incumbency. 

It’s worth noting that while we handle authentications with the U.S. Department of State swiftly, they are on an operating backlog of approximately 10-12 weeks with no expedited option available. 

At the international level, we work with embassies, delivering documents for consular review to ensure accuracy and proper processing so that a given embassy can legalize them. Key to our efficiency and effectiveness with legalizations is our comprehensive review and submission process. Rather than simply delivering what a client provides, our Washington D.C. office of true subject matter experts conduct thorough document reviews prior to submission in order to minimize risk of rejection. 

embassies dc

Embassy Row in Washington, D.C.

We also keep a keen eye on the latest embassy news as it relates to legalizations to minimize surprises and set realistic timelines with our clients. 

For example, we know that the Chinese embassy is still operating under what they refer to as an “emergency request.” Effectively that means the Chinese embassy requires a request for an emergency appointment. From that appointment, the embassy will provide a date for document pick-up. What isn’t provided is any sort of insight as to whether or not the document legalization has been accepted or rejected. The “emergency request” began at the onset of COVID-19 and has maintained ever since. But what matters is that we are aware of it and know how to navigate. 

Similarly, the Egyptian embassy has issued a small change. Previously, we’ve often been able to affix a notary statement to a document for legalization. Now, the Egyptian embassy – which is one of the more popular jurisdictions for legalization requests – asks that notary statements be in the actual document. 

Embassies are constantly changing rules and requirements — and they’re all different. While these changes seem infinitesimally small, being aware of (and adhering to) them saves our clients time and money. 

With a dedicated, knowledgeable staff in our Washington, D.C. office, we’re ready to support authentications, legalizations and a variety of other federal services needs. To get started, contact info@incserv.com or call 800-346-4646.

Incserv No Comments

Team Member Spotlight: Zvjezdana Sijan

At Incserv, our people are what make the difference. And as we push further into 2023, we’re excited to introduce the folks that make this place special. Each quarter, we’ll profile an Incserv team member, sharing a little bit about what they do, how they got here and what matters to them outside the world of incorporating services. First up, senior client services representative, Zvjezdana Sijan.

Zvjezdana SijanZvjezdana! Thank you for your willingness to be the subject of our first team member spotlight. Let’s dig in. Tell us your Incserv story. 

Someone had to be first. I’m happy to do it. My Incserv story started almost 19 years ago, but I came to the United States in 1991, from Croatia along with my husband of 36 years. First I was in Chicago. Then up to Wisconsin. And by 1998, here in Delaware. While I had worked in the banking industry  in Croatia, I ended up finding an opportunity with CorpAmerica Inc. where I learned about this business from the ground up. It was there that I also met [Incserv vice president,] Rose [Redman and a few other coworkers]. In 2004, I made the move to Incserv. 

Talk to us a little about your role here.

The biggest part of my job is monitoring, assigning and processing all the work that comes in, which means any type of corporate filings, UCC filing, searches or document retrieval. This doesn’t include just Delaware, but all 50 states and international jurisdictions as well. Our clients value accuracy and efficiency. That’s what I focus on every day.

Do you like it?

I do. It’s fast paced. Everyday I learn something new. And I appreciate the flexibility the company provides and how family-oriented we are. If you needed to pick up a sick child from school? No problem. I started as a sort of part-time employee  when my kids were little and in school.

Guessing they’re not so little anymore?

No! My son is 26 and working towards his teaching degree. My daughter is 22 and works for a healthcare IT software company. 

Outside of work, how do you spend your time?

I love the summer, spending time by the pool, on a friend’s boat or at the beach.

Oh? Dewey? Rehoboth? 

Not exactly. I am from Croatia. I grew up spending time in the Adriatic where there are crystal blue waters. My family still has a house there on Pag, one of Croatia’s coastal islands. It’s beautiful. It’s about three hours from Zagreb, the capital. We make an effort to visit every year. 

 

pag

Pag, Croatia (CreativeCommons)

 

But we love it here too. We visit Lewes every time we can. We like to bike with our friends, especially riding to Big Oyster for a quick lunch and a few beers.

And we cook. Lots of traditional Croatian dishes. Grilled meats. Pastas, pizzas. 

That sounds delightful. 

It is. 

Well, Zvjezdana, we appreciate your time. Thanks for being interviewee number one. 

Nema na čemu!