Team Member Spotlight: Rose Redman

Posted by Incserv
June 2, 2024

At Incserv, our people make the difference – and we’re excited to introduce the folks that make this place special. Each quarter, we profile an Incserv team member, sharing a little bit about what they do, how they got here and what matters to them outside the world of incorporating services. In this installment, we sit down with vice president, Rose Redman.

Thanks for taking the time to chat, Rose. Let’s start with your Incserv origin story. 

Happy to. So I got started in the corporate services world right out of college with a company that eventually got acquired a handful of times. After the third acquisition, I joined Incserv in 2011. I initially came in as a client services rep and then moved into a couple different roles tackling things like process design, internal projects, our intranet – all sorts of stuff.

And now you’re the Vice President of the company. 

I am! I think everything happened the way it did as a result of my personality. I can’t just sit back and watch. I love getting involved in complex projects. 

You and Incserv president, Stacey Melnick, work closely together.

We do – and we work well together. I’m very structured. Stacey is big picture. Five, six, seven years ago, we knew that we could drive the next evolution of Incserv. We reorganized our teams by the types of work they do. This really allowed us to put people in the best roles. 

rose r

Talk to us about your approach to client relationships. 

So much of it is listening, processing and coming back with a well thought out plan. It’s also about being transparent and owning mistakes. It’s incredible what a simple phrase like “You know what, that’s on us and here’s our plan to make it right” can do. 

What about Incserv’s relationship with the State of Delaware?

It’s funny, in the late 90s, early 2000s, the registered agent community in Delaware was very close knit. It still is, but so many of those folks from the early days are now in management positions and admin roles at the State. And that works out great for us. Relationships are the lifeblood of this business.  

That and accurate information. 


What are some of the major milestones you’ve been a part of here at Incserv?

Too many to really count .I streamlined the Delaware Annual Report/Tax Process. I helped open our Maryland office in Annapolis. I headed up our building renovations back in 2016 as well. 

So you’re a foreman too? 

Not quite! My husband is a contractor. I know enough to be dangerous. 

Outside of the Incserv office, what’s interesting to you?

I’ve been married for 29 years, have two daughters – both in grad school at the moment. Love going to Dewey Beach, spending time with my family and friends and relaxing by the pool. 

Sounds delightful. 

It is. Delaware’s a great place to live and Incserv’s a great place to work. 

Can’t ask for a better closing quote than that!

Thank you!