As we head into the summer, we’re excited to share some updates and upgrades we’ve made to Snapshot. A big thank you goes out to clients who shared product suggestions and ideas. In our pursuit to deliver services and tools that make your life easier, your feedback is key! 

Here’s what’s new in Snapshot.

Annual Reports Section Updates

When paying Delaware LLC taxes, Snapshot used to list the “State Entity Type” as AR, which is language we received directly from the State. But understandably, it caused confusion! We’ve updated it to read “State Tax Type” instead, and the type itself is listed as “Annual L.L.C. Tax” rather than “AR,” making it crystal clear what you are paying for in Snapshot!

(File number redacted for privacy)

Clearer Error Messaging

You may want to file your annual report through Snapshot, but instead received a generic error message stating you couldn’t. There are some cases in which you simply can’t file through Snapshot for that year — namely, if your company has filed a renewal or conversion in that tax year. We’ve added a few new, clarifying error messages to help in these cases.

Contact Information Page Updates

We updated the text on the Contact Info page to be more clear with regards to making changes to the client account information vs. your personal account information.

Paying ARFS invoices

Our clients with ARFS (annual report filing service) can now see and pay their filing invoices on Snapshot.

Contact Info for Inactive Entities

If you’ve dissolved your company, sometimes you may want to look back on the record (to get the file date or the file number, for example). This information can still be found within Snapshot. Under Entities, all of your entities are shown, but those that are still being worked on or that have been closed are shown with a more grayed-out appearance to indicate that they are not active with Incserv. You can also update the contacts under Entities. But since there is no reason to do that with inactive companies, we’ve have hidden the “Update Contact Info” tab for inactive companies.

Here is the view for an active company:

And here is the view when the company is inactive. (Note the “UPDATE CONTACT INFO” tab is no longer accessible.)

Invoice Export Bug Fix

We have the option for you to export a spreadsheet of invoices from Snapshot, but there was a bug within this export that did not calculate the fees properly in some specific circumstances. We fixed that bug, and the fees now show accurately.

Statement Email Address

Lastly, the Statement Email now shows in Snapshot so you can see where your statements will be sent, and can modify as needed.

Keep the Feedback Coming!

Suggestions, feature requests and more can be made via info@incserv.com.