COVID-19 Message to our Customers
Posted by Gennine Cooper
April 1, 2020
To our valued customers:
As the COVID-19 outbreak unfolds across the nation, we continue to be here for you! Although plans change from day to day, we’d like to take a moment to explain our internal actions, and what that means for you (hint:business as usual!).
We are committed to providing a safe and healthy environment for staff. While we must have some staff in our offices, many of our staff will be processing remotely from their home. We have taken steps in our offices to promote social distancing, and we have sanitization stations set up throughout the office. We are minimizing public contact with the offices (e.g. no more walk in business), and no longer offer notary to the public.
We are committed to continuing to process work as normal so internal changes have minimal effect on client processing. Changes that may occur are those outside of our control — jurisdictional processing slowdowns, embassy closures, discontinuation of over the counter services, etc. Please visit our website to see an up to date list of how the virus is changing processing times and procedures in every state nationwide.
We are grateful for the continued support of our clients and we truly hope you are staying safe through this epidemic. If you have any questions or concerns, please contact our office at firstname.lastname@example.org or give us a call.